The Pluspoint Blog

Your go-to resource for multi-location business. Discover the latest insights on customer experience and online reputation management.

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eBook

Master Review Replies: Free eBook with 40+ Templates Copy

Struggling to respond to online reviews? Whether it's false claims, high praise, or harsh criticism, our eBook has you covered. Get this guide for expert tips on how to reply, updated with fresh data every quarter!

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40+ Templates for Replies to Online Reviews
ebook

Master Review Replies: Free eBook with 40+ Templates

Struggling to respond to online reviews? Whether it's false claims, high praise, or harsh criticism, our eBook has you covered. Get this guide for expert tips on how to reply, updated with fresh data every quarter!

Get eBook
40+ Templates for Replies to Online Reviews
ebook

Master Review Replies: Free eBook with 40+ Templates

Struggling to respond to online reviews? Whether it's false claims, high praise, or harsh criticism, our eBook has you covered. Get this guide for expert tips on how to reply, updated with fresh data every quarter!

Get eBook

Latest articles

New blog post

Optimizing Your Facebook Presence: URLs, Reels, and More

This guide provides actionable insights into key features like managing URLs, creating Reels, changing your name, and much more.
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Marketing

Optimizing Your Facebook Presence: URLs, Reels, and More

This guide provides actionable insights into key features like managing URLs, creating Reels, changing your name, and much more.
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Mastering Facebook Business Page Management: A Comprehensive Guide

This guide dives deep into the most critical aspects of managing your Facebook Business Page, providing detailed, practical, and educational steps to help you get the most out of your page.
The logos of ReviewPro, MyHotel and Pluspoint under light bulbs in order to represent the comparison between the three.
Comparisons

ReviewPro vs. myHotel vs. Pluspoint: A Complete Side-by-Side Guide

Long-term success in hospitality requires more than collecting feedback—it’s about managing communication, building an online presence, and maintaining your reputation. Platforms like myHotel, ReviewPro, and Pluspoint offer tools to streamline operations.
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Online Reputation
Online Reviews

The Ultimate Guide to Customer Service for Multilocation Businesses

In this guide, we’ll look at how multilocation businesses can enhance customer service across each site by using tools like Pluspoint’s Inbox, Reviews, Analytics, and Surveys features.
The logos of Pluspoint, Podium and Birdeye under light bulbs, representing the comparison between the three.
Comparisons

Podium vs. Birdeye vs. Pluspoint: The Ultimate Platform Comparison

Podium, Birdeye, and Pluspoint are three popular choices that help businesses not only collect and manage reviews but also enhance customer interactions, monitor their brand reputation, and boost online visibility. In this article, we’ll compare these three solutions.
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Local SEO
Marketing

How to Make the Best Out of Google Posts: A Guide to This Overlooked Marketing Channel

Google Posts might not be the first platform that comes to mind when thinking of social media strategies, but it's a hidden gem that can significantly boost your business's online presence.
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