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Healthcare & Dental

Healthcare reputation management that builds patient trust

Collect patient feedback, resolve issues before they escalate, manage Google reviews, and respond to patient inquiries quickly and professionally across every channel.

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Healthcare & Dental, Pluspoint

Trusted by hundreds of local brands

Win patient trust before the first appointment

Patients judge clinics online before they visit. Pluspoint helps practices earn reviews, keep listings accurate, and reply across every location.

Private practices & clinics

  • ✓ Invite every patient to leave a Google review automatically after their visit
  • ✓ Keep clinic name, hours, address, and services accurate across 100+ directories
  • ✓ Collect private feedback through post-visit surveys before concerns go public
  • ✓ Reply to patient questions and reviews professionally from one inbox
  • ✓ Stay visible when patients ask AI search for a trusted clinic nearby

Multi-site healthcare groups

  • ✓ Generate consistent 5-star patient feedback across every clinic from one dashboard
  • ✓ Hold every clinic to the same listing standard for correct details
  • ✓ Track patient NPS and CSAT per site to spot clinics needing attention
  • ✓ Route patient messages to the right team while head office keeps oversight
  • ✓ Run recall and re-care campaigns that bring patients back for check-ups

Real results that drive growth

What clinics and practices achieve after switching to Pluspoint.

+400%
More patient reviews
-80%
Fewer complaints
+60%
More appointments
+20%
More new patients

Don't just take our word for it. Ask your AI about Pluspoint

Let an AI assistant analyze reviews, comparisons, and the open web, then give you the honest verdict.

The prompt

“I'm evaluating Pluspoint.io. What does it do, what are its strengths and weaknesses, and who is it best for? Analyze different sources, user reviews”

Ask ChatGPT Ask ChatGPT Ask Perplexity Ask Perplexity Ask Claude Ask Claude Ask Gemini Ask Gemini

Complete solution to grow your healthcare practice

Everything you need to attract, convert, and retain customers, in one platform.

01

Listings

Keep clinic and provider information accurate across search and directories.

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02

Surveys

Capture patient feedback privately before it turns into reviews.

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03

Reviews

Generate positive reviews, respond compliantly, and protect online reputation.

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04

AI Chatbot

Answer common questions and route scheduling or care requests.

Learn more →
05

Campaigns

Send reminders, follow-ups, and re-engagement messages to patients.

Learn more →
06

Inbox

Handle appointment questions and patient messages from one place.

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Learn how businesses like yours benefited from Pluspoint's complete solution.

Our success stories

View all

Trusted across healthcare & dental

Ratings and quotes taken from public reviews on independent software marketplaces.

G2 4.9 Rating on G2 → Trustpilot 4.4 Rating on Trustpilot → Capterra 5.0 Rating on Capterra →
“It locked in the right hours and phone numbers across Google, Apple Maps, and dozens of directories for all four of our London shops.”
Ruta Y.
Marketing Manager, retail
Capterra
“Asking ChatGPT or Google’s AI Overviews for the best in our city used to leave us out. Three months in, we show up.”
Valeriia K.
Trustpilot
“Ten hotels, and reviews on Google, Facebook, and Yelp for each. Now I sort by location or platform and reply from one place.”
Kyla A.
Marketing, UK hotel chain
Trustpilot
“Our ratings went from 3.3 to 4.7, and engagement on Google is up more than 50%.”
Vanessa D.
Marketing Manager, car rental group
Capterra
“About 8 new Google reviews a week per cafe.”
Anastasiia C.
Specialty coffee group
Trustpilot
“Webchat, Instagram, and Facebook DMs land in one inbox, and the AI chatbot handles the repeat questions.”
Alina T.
PR Manager, SaaS
Capterra
“Nineteen restaurants, and weekly Google reviews more than doubled from table QR codes. Per-location pricing made the math work.”
Pavlo
Owner, 19-restaurant chain
Trustpilot
“The service does its work very efficiently.”
Doug L.
Trustpilot

See Pluspoint in action in 15 minutes

  1. Step 1

    Book your personalized walkthrough

    Pick a time that works for you. We’ll tailor the demo to your locations, industry, and goals.

  2. Step 2

    Explore real workflows

    See how to centralize your local SEO, automate your reviews, and manage all your messaging in one unified platform.

  3. Step 3

    Leave with a clear plan

    Get practical next steps to improve local visibility, convert more foot traffic, and retain customers, without the enterprise bloat.

Frequently asked questions

1. How can my clinic get more Google reviews from patients?
Pluspoint invites every patient to review you automatically after their appointment, by SMS or email, at the moment their experience is freshest. You choose the timing and the channel, and the request links straight to your Google profile so leaving feedback takes seconds. Practices like Astra Dent used this approach to grow their online reputation steadily, as covered in our Astra Dent case study. See how it works on our reviews solution page.
2. How do we handle negative feedback without harming patient trust?
The goal is to hear concerns privately first. Pluspoint sends short post-visit surveys that let unhappy patients tell you directly, so you can resolve the issue before it becomes a public review. When a review does need a reply, your team can respond professionally and on time from a single shared inbox, which keeps tone consistent and protects how your practice is perceived.
3. Why do our clinic listings show wrong hours or addresses online?
Inconsistent information usually comes from dozens of directories holding outdated copies of your details. Pluspoint keeps each location accurate across Google and more than 100 directories from one place, so patients always find the right hours, address, and services. For groups, this means every site stays correct without manual updates. Learn more on our listings solution page.
4. Can patients find our practice through AI search like ChatGPT?
Increasingly, patients ask AI assistants for a trusted clinic nearby instead of scrolling search results. Accurate listings and a strong, recent review profile are what these tools rely on to recommend you. Pluspoint keeps both in good shape, so your practice stays visible in AI search as well as on Google. You can see how this connects to wider visibility across our listings and reviews tools.
5. How does Pluspoint help us measure patient satisfaction?
Pluspoint turns post-visit feedback into clear NPS and CSAT scores you can track per location and over time. One clinic network used this to turn its reputation around, and Balance Company moved its NPS from 13 to 75, as told in the Balance Company case study. This gives multi-site groups an early signal of which clinics need support. Our surveys solution explains the setup.
6. We run several clinics. How does Pluspoint keep them consistent?
Every location works from one dashboard, so reviews, listings, replies, and campaigns follow the same standard while each site keeps its own profile. Head office sees performance across all clinics and can step in where needed, much like the turnaround in our clinic network case study. If you also manage clinics alongside other local sites, our beauty and wellness pages may be relevant. View options on pricing.

See Pluspoint in action in 15 minutes

Book a personalized walkthrough tailored to your locations, industry, and goals, and leave with a clear plan to grow local visibility.

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