Get more reviews, answer every one, so people and AI choose you
Pluspoint asks for reviews by SMS, WhatsApp, email or QR, pulls every review into one stream, and drafts AI replies that publish to Google and iFood. Self-serve, no contract, from $29 a location.
4.24.34.54.6
128 reviews141 reviews157 reviews168 reviews
Miguel R.
2 minutes ago
Carlos had my brake service done in under an hour, and the waiting lounge was spotless.
Response from the owner
· Pluspoint AI
Thank you, Miguel. Carlos will be glad the brake service was quick, and the waiting lounge will have fresh coffee next time.
Reply published · just now
Trusted by hundreds of local brands
What often holds your rating down:
Too few new reviews come in, the ones that land wait weeks for a reply, and when the number moves nobody can say why.
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New reviews, last 30 days After Pluspoint
- Elm Street 2 reviews 14 reviews
- Oak Avenue 0 reviews 9 reviews
- Pine Road 1 review 11 reviews
Too few new reviews
Happy customers rarely leave a review unless someone asks. Without a request channel a location adds one or two a month, and the rating sits where it was.
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Waiting for a reply After Pluspoint
- Google 23 days Replied
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Facebook 11 days Replied -
iFood Replied Replied
Weeks pass with no reply
Three weeks of silence says more than the review did. Customers choosing between you and the place down the road notice it first.
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This month After Pluspoint
- Elm Street 3.2★ Slipped Wait at lunch
- Oak Avenue 4.6★ Steady Steady
- Pine Road 3.8★ Slipped Parking
A rating drops and nobody can tell you the reason
The stars tell you a location slipped. They never tell you it was the wait at lunch, and that is the sentence you needed before the rating moved.
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With Pluspoint, more reviews come in, answer themselves and land in one stream
See every source we read →- Search and maps Where your main rating lives Google
Apple Maps 
Bing Facebook - Food and delivery Where a bad night lands
Yelp iFood 
Uber Eats 
TheFork - Travel and hospitality Every stay ends with a score
Tripadvisor 
Booking.com 
Expedia 
Hotels.com - Health and services Patients rate the visit too
Healthgrades 
Zocdoc 
RateMDs
Ten hotels, and reviews on Google, Facebook, and Yelp for each. Now I sort by location or platform and reply from one place.
Kyla A. · review on Trustpilot How Pluspoint gets you more reviews and helps you manage them
Google first: the rating lives there, and so does the count AI assistants weigh. The other sources and themes follow.
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Get more Google reviews by SMS, WhatsApp, email or QR
Send the request by SMS, WhatsApp or email, or print a QR code for the counter. Unhappy customers get a private form first, and you see how many asks turned into reviews.
Review requests
Ask for reviewsReview request
Thanks for visiting Elm Street today. Would you leave us a quick review?
Requests sent40Opened31Left a review12Unhappy customers get a private form first
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Reply to every review with AI, in the tone your brand uses
Set a rule per star rating and location, add your own instructions, and Pluspoint drafts the reply in the language of the review and publishes it on Google and iFood.
AI review responses
Draft my repliesAuto reply rule
5 stars, no comment“Atendimento impecável, voltarei sempre.”
Language detected: PT“Obrigado, ficamos felizes em receber você de novo.”
Published to Google -
Manage reviews from every platform in one inbox, and read the themes behind the rating
Every location lands in one list, a regional manager sees only their own, and a new review reaches you the moment it posts, matched to the contact who wrote it. Pluspoint groups the text into themes with sentiment on each, then mails you the wait at lunch long before the rating moves.
Review inbox, themes and sentiment
See every reviewAll locations
- Elm Street ★★★★★ Replied
- Oak Avenue ★★ Drafting
- Pine Road ★★★★ Recorded
- Elm Street ★★★ Waiting
Replies made elsewhere stay on the review
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Show your best reviews on your own site with a review widget
Drop a widget on the page and it shows your live reviews, updated as they arrive, so the proof sits where people decide.
Review widgets
Show my reviews
Not enough reviews yet? Start with the free QR code
Make a Google review QR code and put it on the counter, the receipt or the table tent. Customers scan it and land straight on your review form.
Free. No sign-up, no card.
Pluspoint makes review management affordable for small and mid-sized businesses
Sit it beside the suites built for chains and this is what differs.
See real replies drafted in 15 minutes
- Step 1
Pick a time that suits you
Fifteen minutes, and nothing to prepare.
- Step 2
Your real reviews, not a sample account
We pull your locations live and draft replies to the reviews sitting there.
- Step 3
Leave with the rules written
Which ratings answer themselves, which ones you want to see first, and who covers each of your locations.
Reviews are one part of Pluspoint. The demo also covers listings, the inbox, social posts and surveys. Or book via the contact form.
Don’t take our word for it. Ask an AI assistant about our review management
The assistants that quote ratings all day are worth asking about the tool that collects them.
“I am evaluating Pluspoint.io for review management across 20 locations. How does it collect Google reviews and draft replies, and what do users say its weaknesses are? Analyze different sources, user reviews”
One platform for reputation management and local marketing
Show up first when locals, and AI search, look for what you offer.
Answer fast, capture every lead, and turn visits into bookings.
Protect your reputation and drive repeat business on autopilot.
Frequently asked questions
1. How much does review management cost?
2. Which platforms can Pluspoint reply to reviews on?
3. Can replies go out automatically?
4. Can I stop AI from answering bad reviews?
5. Can I show my reviews on my own website?
6. How do I get more reviews?
7. Do reviews affect whether ChatGPT recommends my business?
8. Will I know when a new review comes in?
9. Can I see which location is slipping?
10. What is online reputation management?
11. Which review sites does Pluspoint read?
12. How can I create a QR code to collect Google reviews?
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