Transform data into
business advantage
Gain actionable insights into customer behavior, satisfaction metrics, and key performance indicators across all your locations.

Meet the companies we empower




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Data-driven insights for growth




Gain a bird's-eye view of performance and make better decisions
Access a holistic view of your multi-location business through a single, intuitive dashboard.

Tailor your service and offerings more effectively
Tap into customer loyalty and satisfaction by utilizing Net Promoter Score (NPS) metrics.

Go beyond surface-level metrics
Use advanced sentiment and keyword analytics to dive into customer feedback and get nuanced insights in order to enhance your customer experience.

Stay updated without getting overwhelmed
Choose from weekly or monthly reporting options to receive curated insights, keeping you sharp for your decision-making process.

Their success is our success
Discover how we've helped companies evolve and achieve their goals.

Vanessa do Carmo
Chief Marketing Officer

Andriy Nesterenko
CEO

Goncalo Salgado
Group Director
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Anastasia Tiumentseva
Director of Marketing

Marianna Oliveira
Marketing Director

Roy Gibb
Co-working owner

Josep Toledano
Beauty salon owner

Manoj Lakhani
Restaurant Owner
Frequently Asked Questions
Pluspoint's Analytics provides a comprehensive data-driven view into customer behavior and business performance. By focusing on specific metrics, it helps you optimize various aspects of your business, especially if you're managing multiple locations.
Absolutely, you can drill down into data by location, providing a more tailored spectrum of information to make informed decisions.
The Reviews Analysis feature aggregates and analyses customer reviews from various platforms. It provides insights into sentiment trends, brand perception, and more, allowing to take action where needed.
This feature allows you to analyze NPS scorings, survey responses, and even location-specific data like average ratings and response counts.
Yes, the Keyword Tracking feature with Sentiment Analysis offers real-time insights to keep your finger on the pulse of customer opinions and brand perception.
This feature tracks metrics like response times, resolution rates, and conversation trends, ensuring you maintain high-quality customer interactions across channels.
Security is a top priority. All data is encrypted and stored in secure servers, ensuring your information is safe.
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