iFood

iFood is a leading online food delivery platform in Latin America. It allows customers to order food from a wide range of restaurants and offers a seamless and convenient ordering experience.

Pluspoint integrates with iFood to improve the overall customer experience and streamline the ordering process. With the integration, customers can easily provide feedback on their food delivery experience, which helps restaurants improve their service and quality.

• When a new food delivery order is placed through iFood, Pluspoint can automatically send a personalised feedback survey to gather insights about the customer's delivery experience.
• When an order is delivered by iFood, Pluspoint can automatically send a WhatsApp/SMS to the customer to request a review about their food delivery experience.