With Pluspoint
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- Connect Google
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$29 per location a month14-day free trial, no credit card
For chains and franchises
Get every location found and recommended, by Google and AI
Pluspoint is the AI platform for multi-location marketing and online reputation management. Keep every location’s listings, reviews and posts current, so Google, AI and customers trust your brand.
14-day free trial, no credit card
A town at night with six locations of one chain. At Oak Avenue Pluspoint syncs the listings, posts a review reply and publishes a post. At Riverside it answers a chat, asks a customer for a review and sends an offer. At Midtown its AI writes the description and a survey invite and sorts the reviews by topic. After each stop, customers come down the street to the door. Then every location lights up.
Multi-location brands that run on Pluspoint
Results brands measured with Pluspoint
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Top 3
in AI recommendations
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16×
more reviews every month
Starfoods Group Read how about Starfoods Group -
+395%
engagement on Google Maps
“Since implementing their solution, we’ve seen a major improvement in visibility and engagement.”
Vanessa Guedes Head of Marketing, Lyca Mobile Why multi-location brands lose trust and customers
Google, AI assistants and customers recommend only the places they trust. A gap at any location sends a customer to a competitor.
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AI visibility
Customers ask AI, and it names a competitor
A customer asks ChatGPT for the best place nearby. It names a competitor, and the visit goes there.
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Customer service
Reviews and messages wait days for a reply
A customer asks a question or leaves a bad review. Nobody answers, so they buy elsewhere and tell others.
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Local SEO
Keeping every profile optimized turns into whack-a-mole
A marketer fixes Google Maps, but 200+ other profiles stay unoptimized. Search engines rank a competitor.
Be the place AI and Google trust and recommend
Consistent details, more reviews and regular posts bring more online and foot traffic from Google Maps and AI.
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Conflicting information makes AI and Google doubt a location. Update Google and Facebook once and add 200+ sites with Listings Sync, so AI and Google see one version to trust.
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AI assistants read reviews and recommend the locations customers praise. Pluspoint asks every customer for a review and replies to each one, building praise at every location.
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Google, AI and customers trust a location that posts regularly. Publish one post to Google, Facebook, Instagram, TikTok, X and LinkedIn at every location without opening each account.
- Be visible
- Engage
- Delegate to AI
Turn visitors into customers and customers into regulars
Fast answers, real listening and regular news earn customers’ trust, so they come back.
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People message several places and buy from the one that answers first. Pluspoint AI answers on WhatsApp, Instagram, Messenger and web chat day and night, so you’re always first.
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People stay loyal to places that ask what they think and act on it. Survey customers after every visit, and each answer reaches the location’s manager right away.
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Customers return to places that keep in touch. Send news, events and offers by SMS, WhatsApp or email to the customers you pick, and see who redeems them.
- Be visible
- Engage
- Delegate to AI
Hand the daily routine to AI and save hours every week
AI replies, posts and insights keep every location trusted, without a bigger team.
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Customers expect a quick, personal answer at every location, every day. Pluspoint AI replies to reviews in each reviewer’s language and answers chats in seconds, giving your team hours back.
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Fresh updates show search engines and AI that every location is active. Pluspoint AI writes descriptions, posts and survey invites for your team to approve.
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One slipping location drags the chain down in search and AI. Pluspoint AI sorts every review by topic and flags each location’s top complaint to fix first.
- Be visible
- Engage
- Delegate to AI
- Fix whatever keeps AI from recommending each of our locations.
- Plan next week’s posts for every location and schedule them.
- Send a review request to yesterday’s customers at the locations short on reviews.
- Write a unique Google description for each location that mentions its neighborhood.
- Analyze review sentiment across all locations and list the top praise and complaints.
- Announce our new season offer on Monday on every location’s Google, Instagram and Facebook.
- Find every location missing opening hours and fill them in from our standard hours.
- Text this customer list a WhatsApp review request from their own location.
- Find the five locations whose rating dropped most this month, and tell me why.
- Add the 40 locations opening this month from this sheet.
- Schedule a month of posts, two a week, for all locations.
- Turn this week’s low survey scores into a to-do list per location.
- Check every location for missing categories and add the right ones.
- Email a survey to everyone on this list who visited our newest location.
- Write a post for each location that mentions its city.
- Give me a 90-day plan to lift our average rating to 4.6.
- Change Sunday hours to 10 to 6 at all our Texas locations.
- Add these 40 customers as contacts and ask them for a review tomorrow at 10.
- Find the posts that failed this week and retry them.
- Turn last month’s reviews into a training brief for store managers.
- Add Apple Pay and Google Pay to the payment methods at every location.
- Schedule a “we’re open” post for each new location on its opening day.
- Write a monthly reputation summary for each regional manager.
- Compare profile completeness across all locations and fix the gaps.
- Add this list as contacts, tagged VIP, and send them a survey.
- Plan posts around local events in each region next month.
- Mention our new loyalty program in every location’s description.
- Build last week’s report for all locations, by region.
- Set up hours, services and links for every new location in one go.
- Add a Book button to every Google post this month.
Let ChatGPT or Claude handle your marketing at every location
ChatGPT and Claude can plan your marketing, but they can’t open your locations’ accounts. Connect Pluspoint’s MCP, and one prompt does the job at every location.
ChatGPT
Claude
Gemini
Grok
Pluspoint is the platform hundreds of local brands trust
Join them to cut costs and grow revenue at every location.
“It locked in the right hours and phone numbers across Google, Apple Maps, and dozens of directories for all four of our London shops.”
“Ten hotels, and reviews on Google, Facebook, and Yelp for each. Now I sort by location or platform and reply from one place.”
“Our ratings went from 3.3 to 4.7, and engagement on Google is up more than 50%.”
“The service does its work very efficiently.”
“Pluspoint gives us one place to manage reviews, listings and social posts for all of our clubs. Before each club was doing its own thing and there was no consistency.”
“Every shop has its own little page now, with the barbers on it, the prices and a booking link, and that thing pulls more work than our actual website does. I did not see that coming.”
Connect Google and start winning customers at every location today
Prefer a walkthrough?
Book 15 minutes with our team
See Pluspoint on your own locations and leave with a clear plan.
Pick a timeStill thinking? Ask AI about Pluspoint
It reads reviews, comparisons and the open web, then gives you an honest verdict.
The prompt
“I'm evaluating Pluspoint.io. What does it do, what are its strengths and weaknesses, and who is it best for? Analyze different sources, user reviews”
Your questions about local marketing software
1. What is Pluspoint, and who is it for?
Pluspoint is a local marketing and online reputation management platform for businesses with several locations, from a three-location group to a national chain. From one dashboard, it keeps every location’s listings, reviews and posts up to date, answers customers on every channel from one inbox, and brings them back with surveys, campaigns and coupons. Restaurant groups, clinics, dealers, hotels, salons, retail chains, home services and real estate agencies run it.
2. Does Pluspoint help my locations get recommended by ChatGPT, Gemini and Google?
It helps with what those answers are built from. AI assistants such as ChatGPT and Gemini search the web when someone asks, and Pluspoint keeps each location’s details consistent on Google and Facebook, and with Listings Sync on Apple Maps, Bing and 200+ directories, and grows its reviews. In Pluspoint’s study of 551 AI answers, the restaurants named most often carried more than twice the reviews of the ones named once. The same question asked twice returned the same list less than half the time, so no tool can promise a place in an AI answer.
3. What does Pluspoint AI do?
Pluspoint AI writes a reply to every review from your instructions, in the reviewer’s language, and you decide which ratings publish on their own. The AI chatbot answers customer chats in seconds from each location’s facts and hands the rest to your team. It writes each location’s description and its posts, and it sorts what customers praise and complain about by topic at each location.
4. What do the AI credits cover?
The plan includes 50 Pluspoint AI credits a month for the whole account. The AI chatbot spends one credit for each conversation it takes, and AI review replies and the AI writer spend none. You can buy more credits at any time. See pricing.
5. Can my own AI assistant run Pluspoint?
Yes. Pluspoint’s MCP server connects Claude, ChatGPT, Gemini and other AI assistants to your account. Your assistant reads reviews, updates every location’s profile, publishes posts and sends review requests when you ask, and replies to reviews stay in Pluspoint for now. The MCP server and the API come with the plan at no extra cost. See the marketing MCP.
6. What does Pluspoint cost?
$29 per location per month, with every feature on one plan. Billing starts at 3 locations, 3 users and 50 AI credits a month are included, and annual billing charges 10 months instead of 12. Syncing a location to 200+ directories is an optional add-on at $39 a month. See pricing.
7. Can I start without a sales call?
Yes. Sign up, connect your locations and start the 14-day free trial without a credit card. You can run up to 30 locations on your own, and larger chains get a quote built on the same price per location. If you’d rather see it first, book a 15-minute demo.
8. Which review sites, social networks and messaging channels does Pluspoint cover?
It reads reviews from Google, Facebook, Tripadvisor, Yelp, Trustpilot, iFood, Uber Eats, Deliveroo, TheFork, Booking.com, Expedia, Hotels.com, Healthgrades, Zocdoc and RateMDs, and replies publish to Google and iFood. Posts go to Google Business Profile, Facebook, Instagram, TikTok, X and LinkedIn. The inbox takes WhatsApp, SMS, email, website chat, Messenger and Instagram.
9. Can managers and franchisees see only their own locations?
Yes. Access is set per user, per location or per brand, and per module, so a manager answers for one location, a regional lead sees their brand, and head office sees everything. See Managing users.
10. Does Pluspoint integrate with my other tools?
Yes. Pluspoint has 200+ native integrations, from Google Maps and Yelp to WhatsApp and Instagram. Google, Facebook, WhatsApp, TikTok, X, LinkedIn, VTEX, CoverManager and Zapier connect from Settings, and the public API takes anything else, such as a visit your own system records. Our team sets up Salesforce, HubSpot, Pipedrive, QuickBooks and Xero with you, and Zapier reaches 8,000+ more apps. See every integration.
11. Is Pluspoint GDPR compliant?
Pluspoint processes customer data under the GDPR and offers a Data Processing Agreement (DPA). See our Data Protection and Privacy pages.