Reputation management that drives loyalty,
‍not just ratings‍

Pluspoint is an all-in-one platform that helps businesses strengthen their online presence and connect with customers more effectively. It simplifies how you manage your reputation, listings, reviews, and social media activity—all from one place. By automating these tasks, Pluspoint ensures your brand stays visible and consistent across major online platforms.

Beyond visibility, it drives customer engagement through targeted campaigns, satisfaction surveys, digital coupons, and AI-powered chat tools that make communication faster and more personal. The result is stronger brand trust, higher engagement, and steady business growth with less manual effort.

Pluspoint is used by hundreds of businesses that want to take a proactive, unified approach to their online presence and customer engagement. It serves companies across industries such as restaurants, hotels, automotive, healthcare, beauty & wellness, real-estate and retail.

Pluspoint helps them stay visible and consistent across search engines and social platforms, build and monitor their reputation by generating and responding to reviews, and engage customers with targeted campaigns, coupons, digital satisfaction surveys, and AI-powered chat tools.

In short, if you’re ready to elevate how you show up online, connect directly with your customers, and turn feedback into growth, Pluspoint is designed for you.

Results depend on your current online activity and how actively your business manages its presence today. On average, companies using Pluspoint see up to 60% more website and profile traffic, 3–5 times more customer reviews, and save 10–20 hours per week by automating routine tasks. To understand your specific situation and see what kind of growth you can expect, you can book a free consultation with our team.

Pluspoint is different because it brings everything your business needs into one place. Instead of using separate tools for reviews, listings, or social posts, Pluspoint combines them with powerful tools for customer engagement like campaigns, surveys, and coupons. It’s made for local businesses and supports modern messaging apps like WhatsApp, which get much better responses than email or SMS. With Pluspoint, you can manage your online presence and connect with customers faster and more effectively.

Yes. Pluspoint works with your current stack. We have direct integrations with popular CRMs, connect to 9,000+ apps via Zapier, and offer a secure REST API with webhooks for custom builds. You can sync contacts and activity, trigger campaigns from CRM events, and send reviews and messaging data back to your systems—so everything stays in one flow with less manual work.

Pulse AI is Pluspoint’s built-in artificial intelligence that helps businesses manage their reputation and customer communication more efficiently. It automatically analyzes reviews, messages, and survey responses to identify trends and customer sentiment, helping you understand what drives satisfaction or complaints. Pulse AI can also generate personalized, human-sounding replies to reviews and messages, saving time while keeping your brand voice consistent. In short, it helps you act faster, make smarter decisions, and improve customer experience without adding extra workload.

Setting up Pluspoint takes about an hour, and most businesses are fully up and running within two to three weeks. Our team guides you through a structured onboarding process that covers configuration, platform training, and best practices to help you get results quickly. During the first weeks, we make sure your listings, reviews, and messaging channels are connected and that your team feels confident using the platform day to day.

No, you don’t need any technical knowledge to use Pluspoint. The platform is designed to be simple and intuitive, so anyone on your team can manage reviews, social posts, messages, and campaigns without technical setup. Everything works through a clean dashboard, and our onboarding team helps you get familiar with the tools step by step.

Pluspoint offers flexible pricing that adapts to your business size and the tools you need. Whether you’re managing one location or many, you only pay for the features that bring value to your operations. To explore plans and options, visit our pricing page. If you’re unsure which setup fits best, schedule a free consultation and we’ll help you find the right plan for your goals and budget.

Yes. Pluspoint is fully GDPR compliant and designed to meet HIPAA requirements for businesses that handle sensitive customer data. We apply strict data protection measures, encryption, and access controls to ensure information is stored and processed securely. Whether you operate in the EU, the US, or both, your customer data remains private and protected in line with global privacy standards.